Last updated: July 2, 2026
1. Introduction
EcoHairFactory (“we”, “us”, “our”) operates this website. This Privacy Policy explains what information we collect when you visit our website or submit an inquiry, how we use it, and your rights regarding that information.
2. Information We Collect
We collect information in the following ways:
- Inquiry Form: When you submit our contact or quote request form, we collect your name, email address, company name, country, phone/WhatsApp number, product interest, estimated quantity, and any message you provide.
- Automatically Collected Data: Like most websites, our server automatically logs standard technical information such as your IP address, browser type, and pages visited, for security and site performance purposes.
We do not collect payment information, and we do not require account registration to use this website.
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and quote requests
- Communicate with you about products, samples, and orders
- Improve our website and customer service
- Comply with legal obligations where applicable
We do not sell your personal information to third parties.
4. Cookies
Our website uses essential cookies required for basic site functionality (such as caching, provided by our hosting infrastructure). We do not currently use advertising or analytics cookies. If this changes in the future, we will update this policy accordingly.
5. Third-Party Services
Some product pages may embed videos hosted on YouTube. When you play an embedded video, YouTube (operated by Google) may collect data according to its own privacy policy. We also use third-party email and hosting providers to deliver inquiry notifications and operate this website.
6. Data Sharing & Disclosure
We do not share your personal information with third parties, except: (a) with service providers who help us operate this website (e.g., hosting, email delivery) and are bound to keep your data confidential; or (b) where required by law.
7. Data Retention
We retain inquiry information for as long as necessary to respond to your request and maintain business records, and delete it when no longer needed unless a longer retention period is required by law.
8. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.
9. Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.
10. Children’s Privacy
Our website is intended for business use and is not directed at children. We do not knowingly collect information from children under 16.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: jysales@junyibeauty.com
Phone / WhatsApp: +86 13418584007
Address: 2nd Floor, No.32, Hengxi 6th Road, Hengkeng Community, Liaobu Town, Dongguan City, Guangdong Province, China
